Privacy Policy
At EYANAA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our e-commerce store.
1. Information We Collect
When you use our website or place an order, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order details and purchase history
- Payment information (processed securely via third-party gateways)
- IP address, browser type, and device information
2. How We Use Your Information
Your information is used for the following purposes:
- To process and fulfill orders
- To communicate order confirmations, shipping updates, and support queries
- To improve our products, services, and website experience
- To send promotional emails or offers (only if you opt in)
- To prevent fraud and ensure secure transactions
3. Payment Information
EYANAA does not store or process your payment card details directly. All payments are handled securely through trusted third-party payment gateways that comply with industry security standards.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your shopping experience, remember your preferences, and analyze website traffic. You can manage or disable cookies through your browser settings.
5. Sharing of Information
We do not sell or rent your personal information. Your data may be shared only with trusted partners such as:
- Payment gateway providers
- Shipping and logistics partners
- Technology and hosting service providers
- Legal authorities when required by law
6. Data Security
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
7. Your Rights
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your data (subject to legal obligations)
- Unsubscribe from marketing communications at any time
8. Third-Party Links
Our website may contain links to third-party websites. EYANAA is not responsible for the privacy practices or content of those websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@eyanaa.com
Last Updated: January 2026